At Giant Panda Technology we’re for supporting you on a journey to a rewarding career. Sinceits inception in 2010, Giant Panda Technology has grown to 4 stores in Manitobaand we're currently looking for new members to join our team and continue oursuccess and expansion! WhoWe Are: We're the grasp menders, theresurrections of tech, the purveyors of tool devastation. We're the men andgals at the alternative cease of the counter assuring clients that we are ableto restoration all of it and those behind the scenes ensuring that eachconsumer has a first-rate experience. We do what we do due to the fact we careapproximately humans and their tech. We positioned our clients above somethingelse. Of course, we adore solving cracked phone screen and damaged tablets,however we get our pleasure from assisting out those who misplaced theirconnection to the tech world. What We Are Looking For:
- Be willing to work at Portage Branch, Winnipeg MB
- No repair experience necessary. Just a passion for technology
- Electronics repair, particularly repair of Smartphones, tablets, Computers, and Game Consoles, will be considered an asset.
- A people-person, who enjoys enlightening the experience of our customers who are worried about their electronics.
- Knowledge and passion for the tech industry, or at least someone who appreciates it;
- Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company;
- Someone with dedication and a hardworking nature; and
- Someone with willingness to learn the skills to repair, communicate and make a difference in someone’s day!
What Will You Do...
- Serve clients and supply exceptional service throughout using our point-of-sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates;
- Identify desires and offer tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit;
- Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed Giant Panda Technology quality standards;
- Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and
- Contribute to team’s sales results by learning, understanding, and engaging in store performance metrics.
What We Offer:
- $14-18/hour; Annual salary increases pending positive performance reviews;
- Benefits after three (3) months of employment;
- Opportunity for internal career growth; and
- Development and coaching opportunities to build on technical skills and knowledge.
Must Have:
- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- High school diploma or GED
- Customer Service: 1 year
- Fluent in English
Good To Have:
- A+ Certification
- Wise Certification*
- Apple Certified Macintosh Technician (ACMT)
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
Job Types: Full-time, Part-time
Salary: $14.00-$18.00 per hour
Supplemental pay types:
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