Wenbo Education & Immigration Group is looking for a new Reception Agent to join our Winnipeg office. Please see the job discription below for more detail.
Reception Agent As a reception agent, you are working in the front line to make contact with all our clients, business partners, and the public. You are expected to always have a professional outlooking, a strong mind to focus on details, and excellent organizing skills to help our team obtaining information. You will be working mainly in our front desk area, greeting visitors, answering phone calls and collecting information. At the same time, you are responsible to ensure all visitors’ comfortless, and our office’s cleanness.
Main Duties
Provide excellent customer service to each visitor.
Ensure all visitors are comfortable and keep their needs addressed to proper department.
Answer all external phone calls, take messages from callers and pass them to the proper members.
Assist clients finishing intake form and pass all information to proper teams.
Create new appointments for client and use calendar system to ensure proper notices are sent to team member and client.
Requirements:
Completion of high school.
Must be able to work a very fast paced environment and sometimes under a significant amount of pressure.
Must have strong concept of customer service, previews related working experience is preferred.
Strong time management and multi-task abilities.
Must be very organized and self-motivated.
Must be fluent in English.
All applicants please email your resume and coverletter to No later than Oct 16 2017 5pm. We thank all applicant's interest for the positions above. However, only a short-listed candidates will be contacted.
Please note, no phone calls according to this job posting will be accepted at local office.
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